Dear all,
I come today with a problem concerning bank transfer fees outside of SEPA. This is done through DATEV EBICS payment. Currently, while transferring money, in my case to Dubai, the receiver has been getting 50 AED less. I was wondering if there was a way to change this so that it would be paid from my side.
I thank you all for the help that you provide and hope for an answer.
Why don´t you ask your bank?
Obviously, the bank transfer is done through DATEV and not the bank. Otherwise I find it a bit funny that I would ask it here. Thank you for your suggestion I have added this detail in my post.
DATEV does not do money-transfer at all! DATEV just provides the software. There is always a specific bank (your bank) "behind" any transaction and this bank is responsible.
The transaction is done through DATEV. The setting of this should be on DATEV and not on the bank's side. When the transaction is done through the banking app, obviously, the setting is on there then.
If you transfer the payment with "Bank Online" you should get the 1st Send dialogue in which the expense distribution can be set:
You must chose "OUR", so the hole payment should payd out to your receiver.
thank you for your answer! This helps me a lot. Where exactly can I see this window? Is it when I choose the payments in 'pay invoices' (an bank senden) or when paying in 'offene Zahlungen' ?
I hope you can clear this up for me. I apologise my DATEV is both in english and german 😰
You should see this window when you klick on "an Bank senden"